At VistaGlow Windows & Doors, customer satisfaction is our priority. If for any reason you are not satisfied with the products or services provided, we offer the following refund policy: Eligibility for Refund Refunds may be requested if our services do not meet the agreed specifications or if the product is defective. Refund requests must be made within 14 days of installation. Refund Process To request a refund, please contact us in writing with a description of the issue. We will review the matter and, if valid, process a refund within 7-10 business days. Partial Refunds In the event of partial completion or minor issues, a partial refund may be issued based on the amount of work done. VistaGlow strives to ensure your satisfaction with every service we provide. If you encounter any issues, don’t hesitate to reach out for assistance.